If your garage door or the door opener have ever stopped working, you know firsthand what a feeling of relief it is to see a technician from Carl’s Door Service pull up in the driveway to take care of the problem. It really is like a super hero has arrived on the scene to save the day!
That’s because Carl’s customers know that our technicians are experts in their field. Each member of the crew is highly trained and many receive specialized instruction in programs provided by the Institute of Door Dealer Education and Accreditation (IDEA) in order to maintain the highest possible level of knowledge about their industry.
Residential garage door technicians, rolling steel fire door technicians and commercial sectional door technicians can also get certified through IDEA. In addition, installers and service technicians have professional recognition opportunities including “Super Tech Day,” which was just celebrated on June 24. Certification standards are fairly new to the industry, but have become increasingly important for consumer safety. Carl’s Door Service was among the first overhead door companies to encourage employees to participate in these programs.
As an IDEA certified and accredited dealer, Carl’s Door Service also completed a comprehensive six-part course of study covering all aspects of the residential and commercial door and access systems industry. Staff also regularly attends management education seminars and professional development workshops.
Carl’s voluntarily seeks out these distinctions because we believe that companies that earn IDEA Dealer Accreditation hold themselves to a higher standard. We want our clients and the general public to know that, with or without capes, they can count on the Carl’s team at a moment’s notice to provide safe, reliable service and guarantee their complete satisfaction.
For more information about the IDEA certification program visit www.dooreducation.com.